Privacy Policy

1. Controller

This policy applies to Rayon Électro Inc., operating under the trade name Groupe Rayon Électrique, headquartered at 263 27e Av, Deux-Montagnes, QC J7R 4J6. For any privacy-related questions, contact us at contact@rayonelectrique.ca.

2. Personal information collected

• Full name and contact details (phone, email, address) when requesting a quote or contacting us.
• Description of the project or work requested.
• City and service area.
• Technical browsing data required for the proper functioning of the site, including the language selected in the URL (/fr or /en).

3. Purposes of processing

• Responding to your quote and service requests.
• Communicating information related to your project.
• Improving our services and website user experience.
• Complying with legal and regulatory obligations.

4. Data sharing

We do not sell or rent your personal information to third parties. We may share your data with technical subcontractors (hosting, email delivery) bound by equivalent confidentiality obligations. No transfers outside Canada are made without adequate safeguards.

5. Retention

Your information is retained as long as necessary to fulfill the stated purposes or to meet applicable legal requirements, then securely destroyed.

6. Your rights

• Access: obtain a copy of the personal information we hold about you.
• Rectification: request correction of inaccurate or incomplete information.
• Deletion: request erasure of your data, subject to legal obligations.
• Portability: receive your data in a structured, commonly used format.
• Withdrawal of consent: object to processing of your data for marketing purposes.

7. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction.

8. Changes

We reserve the right to modify this policy. The date of the latest update will always be shown at the top of this document. Continued use of the site after any modification constitutes acceptance of the updated version.

9. Contact us

To exercise your rights or for any privacy-related question: contact@rayonelectrique.ca, 263 27e Av, Deux-Montagnes, QC J7R 4J6.